The Steingard Medical Group wishes to thank you for choosing us to be your doctors. Our group consists of Paul Steingard, D.O., Dr. Scott Steingard,D.O., Milissa Cooper, D.O., Richard Carnicky, D.O., Jason Turner, M.D., and Tiffany Tapia, PA-C.
The following policies have been put into effect in order to ensure the best possible patient experience.
If your address, phone number or insurance information changes, please contact us as soon as you can so that we can update our records for reaching you in the future.
- For appointments:
- Phone calls are taken in the order in which they are received. When listening to the voice mail, please follow the prompts to ease the process.
- Telephone messages
- If leaving a message, please speak slowly and clearly, spell out your name, and state your date of birth as well as your phone number with area code and the name of your doctor.
- Prescriptions
- All messages and prescription refills will be attended to as soon as we can, and we will do our best to get back to you no later than 48-72 hours after we receive your message. Please call your pharmacy for refills so that they can contact us in a timely manner.
- For cancellations
- If you need to cancel an appointment, do your best to give us at least 24-hours of notice so that we may give that time to another patient. Please try and reach an operator if you need to cancel so that we can promptly adjust our schedule and find another time that better works for you.
For referrals
- If your insurance requires a referral, please call your specialist and then notify us by calling (602) 336-1966 EXT: 204. Please speak clearly and slowly when leaving a message for our staff. In your message, please include the doctor's name and phone number and the date of your appointment. Please allow 10 working days for the referral to be processed.
We guarantee all medical records are kept completely confidential.
Steingard Medical Group
5830 N. 19th Ave
Phoenix, AZ 85015
(602) 336-1966
